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The Railroad of the Future: Aligning Operations with Customer Requirements for Competitive Advantage

ChengDr. Clark Cheng
Director Operations Research
Norfolk Southern Corporation
October 25, 2013, 2:30 PM – 3:30 PM
500 John D. Tickle Engineering Building

Dr. Clark Cheng heads the Operations Research department at Norfolk Southern. He manages the development of optimization and simulation models and decision support systems for operations planning and asset management. He was a former chair of Rail Application Section of the Institute for Operations Research and the Management Sciences (INFORMS). Dr. Cheng received his Ph.D. degree in industrial engineering/operations research from Clemson University and Ph.D. degree in electrical engineering from the Chinese Academy of Sciences (中国科学院).

Talk Abstract

Norfolk Southern, one of the nation’s premier transportation companies, operates the most extensive intermodal network in the Eastern U.S. and is a major transporter of coal, automotive, and industrial products. The company makes significant long-term capital investments in equipment and infrastructure to support customer requirements and considers its ability to make operationally efficient planning and execution decisions a key competitive advantage.  Learn how Norfolk Southern maintains customer mindshare by leveraging optimization, simulation and analytics solutions that maximize return on assets, sustain efficient operations and lay the foundation for future customer transportation needs.

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